REAL CONNECT is independent, therefore objective - consultation and execution are aligned with your actual needs. This means that we do not deliver one-size-fits-all project management but standardized, targeted support. Each project is unique. Take advantage of the possibility of an individual, project specific consulting.
A dedicated team will support you with methodical knowledge, structured approaches and personal commitment to ensure completion of your objectives and meet your specific requirements. Industry focus, professional know-how and years of experience enables us to find an answer for every challenge.
Design & Implementation
Before initiation, planning, and realization the options are further examined, conception reviewed with management to ensure that all business processes are considered.
It does not get any more individual: REAL CONNECT works around your schedule. Our solutions are designed to integrate seamlessly into your structures with minimal or no downtime.
No step will take place without prior agreement with you.
Our team takes on individually defined management services such as:
• Preparation and requirements planning
• Cost calculation
• Creation of Scope of works
• Subcontractor awarding
• Project coordination and execution
• Testing and Commissioning
• Warranty- and special orders management
Project Management end-to-end
Project success stands and falls with the quality of its management. Our approach creates transparent procedures and decisions, giving you the security of high quality project results.
We`re committed to achieve the pre-established goals, timeline, and budget outlined in the project plan.
Flanking support every step of the way ensures that control and manageability of the project is always well maintained.
With transparent processes and decisions as well as taking leadership responsibilities, REAL CONNECT ensures that the project does not get out of hand:
• Flexible approach depending on the scope of works and tasks involved
• Coordination of communications between all project parties including monitoring of the logistics
• Integration of customer feedback
• Regular updates on planning and progress
• Quality assurance / escalation management
Field Service Support
Once your IT equipment and Systems are completely installed and commissioned, we`re able to provide additional after-sales care and maintenance. With preventive servicing you benefit with better system reliability, lower the cost of replacement, decrease system downtime and improve spares inventory management.
If you need immediate assistance we are always a phone call away to help troubleshoot issues, provide guidance and recommend best practices.
Our promise to you:
• Warranty processing, replacement or repair
• Planned preventive maintenance
• Inspections and periodic controls
• 24-hour service with response times according to individual requirements
• On-site service / remote servicing
We work straightforward with short response times and guarantee compliance with the current standards and legal regulations.